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Terms & Conditions

MILK HAIR DIRECT DEBIT REQUEST (DDR) SERVICE AGREEMENT

This Agreement is designed to explain what your obligations are when undertaking a Direct Debit arrangement with MILK HAIR ABN 84 495 613 844. It also details what our obligations are to you and forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with your DDR Authorisation Form.

GENERAL TERMS
• Milk Hair reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (not including your payment information) may be transferred, unencrypted and involved in

(a) Transmissions over various networks; and
(b) Changes to confirm and adapt to technical requirements of connecting networks or devices.
• Credit Card information is always encrypted.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by Milk Hair.

CLEARED FUNDS I/We acknowledge that is my/our responsibility to ensure that there are sufficient cleared funds in the nominated account by, and at all times on, the due date of the payment (“Day to Debit”) to enable the direct debit to be honored on the Day to Debit. I/We acknowledge and agree that sufficient funds will remain in the nominated account until the direct debit amount has been debited from the account and that if there are insufficient funds available when the debit is attempted, I/we agree that I/we will be responsible for any fees and charges that may be charged by my/our Financial Institution.

CANCELLING THESE DEBIT TERMS I/We understand that I/we are able to cancel this DDR by requesting this of the Business or my/our Financial Institution, and I/we acknowledge that cancellation of the authority to debit my/our account will not terminate my/our agreement with the Business or remove my/our liability to make the payments I/we have agreed to.

NON WORKING DAY When the day to debit falls on a weekend or public holiday the debit will be initiated on the next working day.

DISHONOURED PAYMENTS I/We acknowledge that: (a) if a debit is returned by my/our Financial Institution as unpaid, I/we will be responsible for any fees and charges, in addition to any Financial Institution charges and collection fees (including, but not limited to, any fees of solicitors and collection agents appointed by Milk Hair); and (b) Milk Hair may attempt to re-process any unsuccessful payments and/or add such unsuccessful payment to any future payments.

ACCURACY OF INFORMATION I/We acknowledge that it is my/our responsibility to ensure that the details entered on the DDR Authorisation Form are correct and that Milk Hair is not liable to the extent that any such details are wrong, and this causes a required payment to be missed. In addition, where I/we are paying the required payments by credit card and have entered the details of the credit card on the DDR Authorisation Form, I/we agree that Milk Hair may continue to debit from the credit card in accordance with the terms of this Agreement to the extent that the credit card has expired, and that it wholly my/our responsibility to provide details of any replacement credit card to Milk Hair.
DISPUTES I/We acknowledge that any disputes regarding debit payments will be directed to the Milk Hair. If no resolution is forthcoming, I/we understand that I/we are to direct any such dispute to my/our Financial Institution.

OTHER AUTHORISATIONS I/We authorise: (a) The Milk Hair to verify details of my/our account with my/our Financial Institution; and (b) The Financial Institution to release information allowing Milk Hair to verify my/our account details.

INFORMATION SECURITY Milk Hair agrees that it will make reasonable efforts to keep your information contained in the DDR (including account details) and any other information that we have about you confidential and secure, and will ensure that any of our employees who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information. Milk Hair will only disclose information that we have about you: (a) to the extent specifically required by law; or (b) for the purposes of this Agreement (including disclosing information in connection with any query or claim). Should you have any queries in relation to these terms and conditions contact Milk Hair. 5/65 Racecourse Road, Hamilton QLD 4007. Phone (07) 38681828 or email us at [email protected]